Front Office Agent

**Additional Information**
**Job Number** 26085392
**Job Category** Rooms & Guest Services Operations
**Location** PO Box 32348 KY1-1209, Grand Cayman, Cayman Islands, Cayman Islands, KY1-1209
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Front Office Agent

First Impressions Count and this role is critical in setting the tone for our guests. Being confident, focused and professional are non-negotiable. Not only does it process all guest check-ins, check-outs, room assignments/ Pre-register designated guests and prepare key packets, room change/late check-out requests, activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests, and secure payment. Coordinate with Housekeeping to tra...