Front Desk Supervisor

Be the leader who sets the tone for hospitality.

At, Courtyard/TownePlace Suites Suffolk Chesapeake, we are seeking a Front Desk Supervisor who is guest?focused, team?driven, and passionate about delivering exceptional hospitality.

In this leadership role, you’ll mentor Front Desk Agents, oversee operations, and help create memorable stays for every guest.

Overview:

The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records of occupied rooms and guests' accounts, making, and confirming reservations, and presenting statements to and collecting payments from departing guests.

Key Duties & Responsibilities: