Vacancy Description
Accountabilities, responsibilities and main duties
- Ability to deliver professional and high-quality service experience in a customer-facing role
- Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction
- Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
- Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction
- Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience
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Submit your application for Front Desk Receptionist (Learning Centre) #ESY at RECRUIT EXPRESS PTE LTD
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