Front Desk Guest Experience Specialist - 5-Star Service

Pepperclub Hotel & Spa in Cape Town is searching for a polished, service-driven Front Office Receptionist to enhance our guest experience. This role demands outstanding guest service delivery, administrative accuracy, and the ability to manage high-pressure situations.

Ideal candidates will possess at least 1 year of experience in a 4–5-star hotel, strong communication skills, and proficiency in front office procedures. Flexibility and multitasking abilities are essential as you will handle guest interactions, check-ins, and billing accurately.