Front Desk / Customer Service Representative

Our client, a leading flexible workspace provider, is looking for a Front Desk / Customer Service Representative to deliver excellent customer service and create a welcoming experience for clients and guests.

This role is ideal for candidates with a hospitality or hotel background who enjoy front-facing, service-oriented work in a fast-paced environment.

Location: Makati City
Work Setup: Onsite

Job Responsibilities

• Act as the first point of contact for clients and guests (in person, phone, email, and live chat).
• Manage front desk operations and ensure a professional, welcoming atmosphere.
• Handle customer inquiries and concerns promptly and with empathy.
• Provide daily customer support to ensure a seamless experience.
• Gather customer feedback and coordinate with internal teams for service improvements.
• Maintain product knowledge and meet customer service performance standards.
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