Front Desk Coordinator at Great Blue Resorts

Elevate guest experiences as a Front Desk Coordinator at Great Blue Resorts in Kilworthy, Ontario. This role focuses on customer satisfaction, administrative duties, and maximizing profit through effective sales.
As a Front Desk Coordinator, you will manage operations in the Welcome Centre while ensuring smooth communication between housekeeping and maintenance teams. Your success hinges on delivering exceptional service during guest check-ins and upselling services like boat rentals and cruises. You’ll also handle fee processing and communication with owners, positioning you as a crucial team member.
Key Responsibilities:
• Perform guest check-ins and check-outs with high customer service
• Manage internal maintenance job logs and billing for owners
• Handle payment processing and collection calls as needed
• Streamline communication among departments for timely cottage readiness
• Assist in organizing special events for owners and guests
Requirements:
• Pro...