Front Desk Clerk

Job Description
Essential Responsibilities
Responsibilities include, but are not limited to:
● Manage the day-to-day front desk operations of the facility.
● Provide exceptional customer service while maintaining a welcoming and professional office
environment.
● Greet customers, answer questions, and assist with storage inquiries.
● Answer, screen, and direct incoming phone calls.
● Report all maintenance, safety, and operational concerns promptly to the Operations Manager.
● Maintain a clean, organized, and professional office environment, as well as the property's overall
cleanliness, including the exterior grounds.
● Open and close the office according to company procedures.
● Maintain an accurate cash/change drawer and prepare daily bank deposits.
● Organize, file, and maintain tenant records and required documentation.
● Utilize facility management software to process customer accounts, payments, and other daily
transactions.
● Assi...