Front Desk Associate - Unaccompanied Housing

Summary This position is assigned to the Non-Appropriated Fund (NAF) Joint Base Pearl Harbor-Hickam Branch (N9); Fleet and Family Readiness Support Services (N94); Commander, Navy Region Hawaii (JBPHH); Honolulu, Hi. The incumbent serves as a Front Desk Associate at the Unaccompanied Housing facilities on JBPHH. The purpose of this position is to perform front desk and/or reservation functions for the lodging program. This is a Part-time position, eligible for benefits. Responsibilities MAJOR DUTIES AND RESPONSIBILITIES Duties include but are not limited to: Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Possesses a welcoming manner and positive attitude; demonstrates effective communication skills; professionally interacts with guests; answering guest questions concerning hotel facilities; and provides information about local attractions. Provides assistance in handling customer complaints, involving management as necessary...