Front Desk Associate (Pac Beach)

Summary This position is assigned to the Morale, Welfare, and Recreation (MWR) Recreational Lodging operation; Fleet Readiness (N92); Commander, Navy Installations Command (CNIC); Pacific Beach Resort. MWR Recreational Lodging offers accommodations to include Recreational Vehicle (RV) Parks, Vacation Rentals and Campgrounds. The purpose of this position is to provide quality and efficient front desk and/or reservation services to guests while maintaining the highest level of customer service. Responsibilities PRIMARY DUTIES CONSIST OF: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary. Utilizes the Property M...