Front Desk Agent at Pursuit Hotels

Become the friendly face of Pursuit Hotels as a Front Desk Agent in Jasper National Park. Provide a warm welcome and seamless check-in and check-out experience for our guests.
As a Front Desk Agent, you will play a vital role in personalizing the guest experience at Pursuit Hotels. Your focus will be on excellent communication and organizational skills, promoting rooms, and addressing guest requests. This role demands multitasking in a high-pressure setting while ensuring exceptional guest service.
Key Responsibilities:
• Welcome and register arriving guests at the hotel
• Promote and sell available room options to guests
• Facilitate efficient check-out and review guest accounts
• Process payments and post incidental charges accurately
• Handle reservations efficiently via phone and in-person
Requirements:
• Committed to delivering exceptional guest service
• Strong communication and interpersonal skills
• Ability to thrive in high-pressure situations<...