French-Speaking Customer Support Representative – Healthcare Sector

Location: Porto, Portugal (On-site)

Overview

We are seeking a dedicated and customer-oriented French-Speaking Customer Support Representative to join our Healthcare Support team in Porto. This is an excellent opportunity for junior professionals looking to start or develop their career in customer service while supporting customers in the healthcare industry.

As a Customer Support Representative, you will be responsible for assisting customers with inquiries, providing information about healthcare-related services, and ensuring a positive customer experience through professional and empathetic communication.

Key Responsibilities

• Provide customer support via phone, email, and chat in French.
• Assist customers with inquiries related to healthcare services, appointments, accounts, and general support requests.
• Deliver accurate informat...