French & English Customer Service Support

Location: Lisbon, Portugal (On-site only)
Languages: French & English
Eligibility: Must be currently based in Lisbon, Portugal

We are currently hiring Customer Service Representatives to join an international support team based in Lisbon. This role is focused on delivering high-quality customer support in a structured and professional environment.

This position offers the opportunity to work within a multicultural team supporting global customers while developing your career in customer service operations.

What You Will Do

• Handle customer inquiries via phone, email, and chat in French and English

• Provide accurate and timely customer support

• Assist customers with issue resolution and service-related questions

• Escalate complex cases to relevant internal teams when required

• Maintain proper documentation of custom...