FREELANCE FIELD AGENT TEAM LEADER H/F - 100% Remote

At Sqwad , our mission is to put people back at the heart of the customer experience for strong brands, across multiple channels and with the support of trained and dedicated agents.

In other words, our role is to identify all customer interactions throughout the buying journey — such as the first experience with a product or service or the discovery of a new feature — and, each time, with the support of technology and data, provide the right trained and dedicated agents to create value in every interaction.

Today, we are proud to work with more than 200 clients who trust us, after only 3,5 years, including iconic brands, start-ups, scale-ups, and large corporations.

Beyond our client mission, our purpose is also to support all of our agents by offering fair compensation, contributing to their training and professional development, and sharing value across our territories regardless of geographical or social background.