Fraud Specilaist

Description

FRAUD SPECIALIST 

Promote, market, and facilitate the overall sale of products of the bank. Contribute to the bank’s growth by the effective sale of bank services to new and existing customers with emphasis on courteous and professional service.

OVERVIEW

Responsible for the implementation of policies and procedures designed to prevent, detect, and mitigate fraudulent activity through analysis and verification. Includes conducting fraud investigations, analyzing data, and maintaining accurate fraud tracking reports to ensure monthly metrics are accurately reported. Routine engagement with customers through inbound and outbound calls. Fraud case maintenance and auditing to ensure accurate case processing and good customer experience. Regular reporting of fraud trends and case management findings. Work closely with other business units in proactively addressing issues and responding to potentially fraudulent activity.

FLSA S...