FMCG Sales and Customer Support | Karachi | Onsite | PKR Salary

Customer Support and Sales | Karachi | Onsite | PKR Salary

Hiring for a wholly-owned dairy farm and milk retailer.

We are seeking a professional and customer-focused individual to manage inbound and outbound customer communication. The candidate will be responsible for handling customer calls, resolving complaints, managing orders, and converting inquiries into confirmed sales. This role plays a key part in maintaining high customer satisfaction and increasing order conversions through professional and responsive communication.

Key Responsibilities

• Receive inbound calls from new and existing customers.
• Provide accurate information about company products, pricing, and delivery schedules.
• Assist customers in placing new orders and subscriptions.
• Convert customer inquiries into confirmed orders.
• Follow up with prospective customers who have shown interest.
• Promote relevant products based on c...