Fleet Success Architect — Onboarding & Growth

DiDi Global Inc. in Monterrey, Mexico, seeks a Fleet Success Manager for the Vehicle Solutions team.

You will design and operate the onboarding playbook that moves fleets from activation to steady-state productivity, turning learning into repeatable process. You will run structured experiments, define graduation criteria, monitor cohorts, and collaborate across product, ops, and leadership to remove friction for early-stage fleet partners.