Vacancy Description
Experience Level
Experienced professional
Area
IT
Location
Calle Trinidad Grund 12, 29001 Málaga
Employment Type
Full-time
Company
Drees & Sommer Digital Services
Start Date
By arrangement
We are looking for a First Level IT Support Technician to join our IT team in a fully remote role. The position provides first‑line technical support to internal users across different countries and integral regions, helping ensure smooth and efficient IT operations.
Due to the international scope of the role, working hours may include evening or night shifts, depending on the regions being supported.
YOUR TASKS
Key Responsibilities
- Provide first‑level IT support to internal users via ticketing systems, email, and remote support tools.
- Support users located in multiple countries and time zones.
- Diagnose and resolve basic hardware, software, and c...
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