Field Technician for Multifunction Printers

Join Ricoh as a Field Service Technician, focusing on the GTA region. This role offers a chance to work with state-of-the-art multi-function printers while fostering customer relationships.
As a technician in this role, you will handle servicing complex multifunction devices and ensuring they operate optimally at client sites. You'll balance technical acumen with strong customer service skills to resolve issues and maintain high satisfaction levels. Your ability to troubleshoot and repair critical equipment will be key to success.
Key Responsibilities:
• Perform diagnostics and repairs on office equipment
• Interact with customers to assess service requirements
• Manage inventory and service parts accurately
• Complete technical training on new equipment
• Provide detailed service documentation and reports
Requirements:
• Technical education background required
• Excellent problem-solving and communication abilities
• Ability to handle physical work and...