Vacancy Description
Description
:Summary: The Field Service Technician will perform servicing, repair and/or installation of Toll Collection Systems (TCS). The Field Service Technician provides field support including: troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; documentation.
Essential Duties and Responsibilities:
Document and report customer and revenue facing tolling issues proactively
Identification of potential exceptions through the use of:
Automated control reports;
Analysis of system data and trends;
Discussions with external service providers or analysis of external interface data;
Discussions with the system maintenance provider.
Respond to corrective maintenance requests and alarms within the allotted time frame
Isolation of faults in units and/or c...
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