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Field Service Technician (Field Based) Lexington, KY

BD

Lexington, Kentucky, United States Full time June 09, 2026
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Vacancy Description

Description

Job Summary: BD Parata seeks a Field Support Engineer / Field Service Engineer based in the Lexington, KY regional area. This field‑based role delivers on‑site technical support and customer service for pharmacy automation systems used in hospital, retail, and long‑term‑care pharmacy environments. The Field Support Engineer provides break/fix repair, preventive maintenance, system installation support, and customer training while ensuring system uptime, SLA compliance, and customer satisfaction.
 

Responsibilities:

  • Provide expert on-site technical support for BD Parata pharmacy automation and dispensing systems, performing break/fix service, preventive maintenance, and equipment calibration to ensure optimal system performance and reliability.
  • Troubleshoot and repair complex systems through hardware diagnostics, mechanical troubleshooting, and electromechanical system repair, maintaining maximum system uptime t...
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