Field Service Representative

Description

• Execute crucial software upgrades on all platforms and specializing in complex platforms in vehicles • Undertake troubleshooting, diagnosis, and error correction operations to address Power Management, Networking, and RF Cabling issues within the platforms • Ensure optimal functionality and performance of systems by swiftly identifying and resolving problems in the field. • Perform de-installation and installation of faulty or non-functioning components and or cables/wires that are identified as corrective maintenance tasks • Perform and complete all technical Engineering Change Proposals/modifications on all platforms to ensure compliance with industry standards and optimal system performance. While leveraging expertise in technical specifications, design principles, and industry standards • Offer superior service and customer support during on-site visits or dispatches, employing a comprehensive understanding of technical concepts and methodologies to troublesho...