Field Service Engineer

Job Description
As a Field Service Engineer within Waters Advanced Diagnostics, you will support NHS and private sector microbiology laboratories. You will work across the full product range, including:

• Total Lab Automation
• Blood Culture Systems
• Molecular Diagnostic Instruments
• Cytology Systems

Your role will also include installation, commissioning, preventive maintenance, and corrective service activities across the Advanced Diagnostics portfolio.

Main responsibilities will include:

• Commission and install instrumentation to agreed timescales and specifications.
• Perform preventive maintenance to planned schedules and quality standards.
• Independently complete corrective service actions while remaining fully compliant with manufacturer guidelines and company procedures.
• Deliver an exceptional customer experience through strong communication, technical ability, and commitment to rapid respo...