Field Service Engineer (Spector)

Overview

Veeco's process equipment solutions enable the manufacture of LEDs, displays, power electronics, compound semiconductors, hard disk drives, semiconductors, MEMS and wireless chips. We are the leader in MOCVD, MBE, Ion Beam, Wet Etch single wafer processing and other advanced thin film process technologies. Our high‑performance systems drive innovation in energy efficiency, consumer electronics and network storage, allowing our customers to maximize productivity and achieve lower cost of ownership.

Responsibilities

• Deliver on‑site services such as installation, planning, troubleshooting, repairs, calibrations, preventive maintenance and conducting customer training.
• Perform timely problem‑site management: trigger alert processes appropriately, proactively communicate, negotiate alternative solutions and track activities until resolution.
• Develop an effective working relationship with the customer:
  • Advise on e...