Field Service Engineer

📍This is a field based role meaning your home location can be anywhere within the UK.

As a Field Service Engineer, your role revolves around providing expert repair and maintenance services to ensure the optimal performance and longevity of various cleaning machinery. You will be responsible for diagnosing, servicing, and repairing a diverse range of equipment, ensuring service and repairs are completed within agreed Service Level Agreements to achieve customer satisfaction.

Responsibilities:

• Provide quality support to our customers through courteous and knowledgeable communication.
• Ensure all jobs are attended to and repairs are completed within the contracted service level agreement.
• Attend follow up calls in a timely manner to complete repairs where additional parts have been ordered.
• Attend and complete scheduled planned maintenance services as instructed.
• Attend and complete all sche...