Field Service Engineer

Position Title : Service Engineer - Electrical Bias Location: UK Reports to : Area manager / Co Ordinator Job Purpose : Responsible for the installation, service and maintenance of GPI machinery in customer facilities. The incumbent is a key member of the Technical Service team and partners with our converting and sales teams to meet the needs of the customer. Key Responsibilities Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanicaland controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessary Participates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designs Develops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issues As the technical expert, partners with sa...