Vacancy Description
Job Title: Field Service Engineer
Job Description
The Field Service Engineer provides on-site technical support for high-end manufacturing systems used in metalworking, ensuring customers achieve maximum productivity and reliability. This role is based in the Kansas City, KS area and requires 100% travel to customer sites, primarily across Kansas City, St. Louis, and Wichita, with additional travel as needed. The engineer diagnoses and repairs complex equipment, supports software and control systems, and delivers exceptional customer service while collaborating closely with internal technical, installation, software, sales, and training teams.
Responsibilities
+ Serve as the primary customer support contact at client sites, diagnosing issues and executing repairs and troubleshooting on manufacturing systems and related equipment.
+ Provide on-site and in-house customer service and support, and occasionally assist customers remotely when appropriate.
...
Job Description
The Field Service Engineer provides on-site technical support for high-end manufacturing systems used in metalworking, ensuring customers achieve maximum productivity and reliability. This role is based in the Kansas City, KS area and requires 100% travel to customer sites, primarily across Kansas City, St. Louis, and Wichita, with additional travel as needed. The engineer diagnoses and repairs complex equipment, supports software and control systems, and delivers exceptional customer service while collaborating closely with internal technical, installation, software, sales, and training teams.
Responsibilities
+ Serve as the primary customer support contact at client sites, diagnosing issues and executing repairs and troubleshooting on manufacturing systems and related equipment.
+ Provide on-site and in-house customer service and support, and occasionally assist customers remotely when appropriate.
...
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