Field Quality Assurance (FQA), Process Excellence

Description
Operations is the heart and soul of everything Amazon does. As a Field Quality Assurance (FQA) Specialist you will solve complex challenges, partner with the Quality manager and Operations Managers to ensure timely delivery of goods out of the facilities. The individual in this position You will identify, design, and deliver process improvement solutions for various customer experience initiatives, designed to improve Amazon’s ability to deliver directly to customers through its network of 3rd party vendors.

Key job responsibilities
Key job responsibilities

- Effectively manage time and complete daily routes. Communicate with assigned dispatcher any problems or concerns on-road that are impacting completion.
- Document feedback and audit results to help identify strengths, as well as areas of improvement
- Use logical thinking, analytical & problem-solving skills
- Navigate using GPS along a route of addresses provided daily; Track specific ...