Field operations and customer success associate | Feldeinsatz und Customer-Success-Mitarbeiter:[...]

About the Role

We are looking for a recent graduate that is excited to wear many hats in our startup and support operations: getting their hands wet during fieldwork, supporting customers, owning and driving the projects we have with clients and making sure we deliver on time, and managing sensor inventory in the lab and field.

This is primarily an operational role, but we’re looking for someone with a technical background. This is not an engineering role.

Tasks

What You’ll Do:

Fieldwork

• You will own all fieldwork responsibility: from scheduling a field visit to a client site (usually somewhere along a river in the Alps), to renting/packing the car with sensors and safety equipment, selecting the optimal location for installation, updating sensor firmware and settings, making sure sensor is sending data correctly via LoRa or satellite, installing the sensor in the river along with other material to protect ...