FIELD COLLECTIONS OFFICER

The Field Collection Collector is responsible for visiting clients to collect outstanding payments and ensure a timely debt recovery. This role requires excellent communication skills, a strong sense of responsibility, and the ability to handle sensitive financial matters with discretion.

• Responsible for debt collection and management activities through house visits and other appropriate actions as assigned by collections officers
• Carrying out proper investigation, analysis and observation of house visited
• Maintain accurate records of all collection activities and client interactions
• Updating the office immediately on information obtained on house visits
• Attending urgent or impromptu meetings held in the office
• Collaborate with the internal team to improve collection strategies and processes
• Achieving collection targets driven by corporate goals