FIELD COLLECTIONS OFFICER

The Field Collection Collector is responsible for visiting clients to collect outstanding payments and ensure a timely debt recovery. This role requires excellent communication skills, a strong sense of responsibility, and the ability to handle sensitive financial matters with discretion.

What you'll need to bring to the role & Experian

. Responsible for debt collection and management activities through house visits and other appropriate actions as assigned by collections officers

. Carrying out proper investigation, analysis and observation of house visited

. Maintain accurate records of all collection activities and client interactions

. Updating the office immediately on information obtained on house visits

. Attending urgent or impromptu meetings held in the office

. Collaborate with the internal team to improve collection strategies and processes

. Achieving collection targets driven by cor...