Field Claims Officer - Return to Work

Why this role?

With a strong national footprint and long-standing partnerships with employers, insurers and medical providers, the organisation is focused on delivering safe, timely and sustainable return-to-work outcomes across a complex and meaningful portfolio of claims.

In this field-based role, you’ll be working directly with injured workers and employers across workplaces, clinics and community settings, driving early intervention and recovery outcomes.

What you’ll be doing

You’ll manage early intervention support and return-to-work coordination by:

• Delivering face-to-face support to injured workers and employers
• Developing and driving return-to-work (RTW) plans with key stakeholders
• Conducting on-site visits across workplaces and medical clinics
• Providing clear guidance on entitlements, obligations and recovery pathways
• Coaching employers to support ...