Vacancy Description
Festival City Ambassador Team Leader
Location: Edinburgh City Centre
Rate of Pay: £18.34 per hour
Hours of Work: Full-time, including evenings and weekends as required during the festival season
Duration: 3 months
Start Date: ASAP
The Festival City Ambassador Team Leader will:
Location: Edinburgh City Centre
Rate of Pay: £18.34 per hour
Hours of Work: Full-time, including evenings and weekends as required during the festival season
Duration: 3 months
Start Date: ASAP
The Festival City Ambassador Team Leader will:
- Lead, motivate and support a team of Festival City Ambassadors, delivering daily briefings and ensuring excellent customer service.
- Welcome and engage with residents, businesses, visitors, artists and performers, creating a friendly and inclusive festival experience.
- Provide information on festivals, venues, transport, attractions and public facilities.
- Patrol the city centre, identifying and reporting issues through the appropriate channels.
- Handle complex enquiries, complaints and incidents escalated by the Ambassador tea...
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