FC IT Manager OTS

We are Amazon; we pioneer.

Since opening in 1995 we’ve been pushing the boundaries of possible further and further. We’re also working to become Earth’s most customer‑centric company.

We’re seeking a driven IT Manager to join our Fulfillment & Operations IT team in DXB3 FC based in Dubai UAE who keep our busy Fulfillment Center and its child site(s) running. These facilities are 24/7 production environments where we handle and coordinate our huge fast‑moving inventory of products. You and your team will keep our Fulfillment Center and its child site(s) running smoothly by resolving complex hardware, software, server and infrastructure issues.

Responsibilities

• Ensure that IT maintenance work and troubleshooting is carried out to a high standard and follows all Amazon policies and guidelines, specifically IT and Health & Safety.
• Lead the coordination of incident requests and change management to strict Service Level Agreements (SLAs...