F&B Operations Executive

The Food and Beverage Operations Executive lead the compliance of service, food hygiene, safety and other standards amongst the team on each shift. He / She assists in managing front-of-house operations and customer services to optimise outlet performance. He / She guides the staff in management of customers queries, and plans staff scheduling based on operational needs. He monitors food and beverage services to ensure excellence customer service, and is expected to suggest areas for continuous improvement within the team. Meticulous and resourceful, he / she should have mental resilience to operate in high pressure environment, with the diplomacy to defuse anger and to resolve problems. He is able to work in a flexible schedule, including weekends, evenings, and public holidays, and is capable of interacting with colleagues and customers from a diverse background.

• Assist manager in managing Banquet department’s operations a...