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FAS Intake and Triage Officer

Department of Justice and Community Safety

Melbourne, Victoria, Australia Ongoing - full time July 13, 2026
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Vacancy Description

* Help victims of violent crime access financial assistance with care and respect.
* Review applications and support people through a simple and fair process.
* Join a landmark reform that puts victims and their recovery first.
* Build a meaningful career while making a real difference every day.
* Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.
What you will do
As financial assistance scheme (FAS) intake and triage officer, you will help victims of crime access financial assistance through a fair, simple and supportive process.
You will review applications, speak with victims and their support people and help prepare applications for assessment.
You will:
* review applications and identify required documents for assessment
* analyse applications and decide their priority and complexity under policies and procedures
* make timely interim decisions using available evidence to meet immediate needs
* communicate with vict...

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