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Fact Finder (Program Coordinator I) - Recovery from Addictions Program

Commonwealth of Massachusetts

Taunton, Massachusetts, United States Full-time July 04, 2026
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Vacancy Description

Description

The Recovery from Addictions Program (RAP) Complaints Department is seeking an experienced professional to conduct fact-finding investigations of complaints filed by clients, staff and/or other persons. Other duties include maintaining database information, maintaining logs, and files of complaints, drafting reports and decision letters.

Please note: The selected candidate will work 37.5 hours per week on first shift from 8:30am to 4:30pm Monday - Friday. The days off will be scheduled as Sunday and Saturday. This schedule will have flexibility to complete fact findings based on operational need.

Duties and Responsibilities (These are a general summary and are not all inclusive):

  • Conducts fact-finding investigations at RAP in accordance with 104 CMR 32 by researching regulations, protocols, procedures, and policies; by spending a significant time on units conducting interviews with client and staff, and reviews medical...

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    Vacancy Details

    Location Taunton, Massachusetts
    Country United States
    Type Full-time
    Category Information and Record Clerks
    Posted July 04, 2026

    About Commonwealth of Massachusetts

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    Commonwealth of Massachusetts

    Taunton, United States

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