Facilities Manager

The Facilities Manager is fully accountable for the end-to-end management of the BPO office within Tatu City. This role ensures the facility remains safe, secure, and fully operational in alignment with PCI DSS and/or ISO 27001 standards, the established operating manual, and client expectations. You will lead physical security, vendor management, staff transportation, catering services, and emergency response to support a 24/7 high-performance BPO operation – acting as the single point of accountability for all facility-related matters.

Responsibilities:

1. Physical Security & Access Control (End-to-End Ownership)

• Policy Enforcement: Own the daily enforcement of Physical Security Guidelines, ensuring all zones (especially Production areas) are accessed only by authorized personnel.
• Search & Compliance: Direct security guard...