Vacancy Description
Job Description
Job Description
Tier 2 Technician
(A.K.A. The Technical Heavy-Hitter We’ve Been Looking For)
Job Summary
At INC Systems, we’re not your typical Managed Service Provider (MSP). We’ve been helping businesses and non-profits wrangle their technology since 2004, and along the way we figured out a secret: people matter more than servers. Technology is just the tool we use to make lives easier, and occasionally to justify buying really cool gadgets.
We’re on the hunt for a seasoned Tier 2 Technician. The kind of person who sees a flashing red light on a firewall and gets curious instead of concerned. You’re the technical backbone of our service team: part engineer, part detective, part mentor, and part “wait, how did you fix that so fast?” You’ll own the tough tickets, lift up our Tier 1 team, own projects from kickoff to handoff, and help push our tools, processes, and automations forward. ...
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