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Experience Design, Vice President- Auto Lending

JPMorgan Chase

Plano, TX, United States Full-time July 18, 2026
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Vacancy Description

Elevate user engagement through strategic content design, fostering inclusive and intuitive digital experiences.
As an Experience Design, Vice President in Auto Lending, you will lead and manage a small design team and help shape the design strategy and experience roadmap across key auto lending journeys. In this role, you will lead strategically important initiatives, drive innovation solutions to complex problems, and collaborate with partners across the organization. Champion inclusive design and customer experience and contribute to the success of JPMorgan Chase's user experience design efforts.

**Job responsibilities**

+ Partner with Product, Tech, Data, Risk/Legal/Compliance, and Marketing to shape the experience strategy and quarterly roadmap, balancing customer outcomes, business goals, and delivery constraints
+ Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with busin...

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