Executive Support Technical Engineer

**Job Description**

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

The Technical Engineer, Executive Support provides high-touch, white-glove desktop and endpoint support for C-level executives and their staff in the Seattle office. The role pairs advanced Windows endpoint troubleshooting with strong customer service and discretion, delivering a premium support experience while protecting the stability, security, and performance of executive devices. It also owns audio-visual and conferencing readiness for executive meetings and events, and coordinates with the Managed IT Services Provider on endpoint deployment and lifecycle management through Microsoft Endpoint Configuration Manager (SCCM/MECM). The ideal candidate has extensive hands-on experience supporting Windows 10/11 and Microsoft 365 in ...