Vacancy Description
- Support Corporate SME + Enterprise Sales Teams’ in day-to-day administrative tasks.
- Providing customer service by managing enquiries from internal and external mailboxes
- Help troubleshoot problems with customers’ registrations, customer accounts and billing issues.
- Supporting Finance and Sales Team to chase on corporates’ outstanding payments.
- Corporate registration of courses and send confirmation letter to companies.
- Checking of registration forms for courses before registration.
- Invoice billing to company. Manual billing for exam / transfer and generate credit note to cancel invoice and refund.
- Transfer trainees for rescheduled course dates, replacements, and cancellation requests from trainees.
- Update of trainee details in Training Management System.
- Prepares and sends scheduled and/or ad-hoc post-reg reports/requests to customers.
- To act upon all necessary tasks to fulfil a...
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