Executive OTC- Orders/ Collections

Experience- 2-4 yrs

Location- Mumbai (Airoli)

Shift timings- Morning shift

Looking for Excellent communication skills

Working Hours:  8.5 hours/day (Singapore Shift)
Role Requirements:

• This position currently requires Work from Home during Singapore Shift as per project needs.
• The candidate must be flexible to travel based on business requirements during this period.
• There may be a prepone in shift timing, which will be reviewed post-transition.
• Following the transition, the role will shift to a Hybrid Work from Office model, in alignment with company guidelines.

Collections Responsibilities    

• Contact customers via email, phone, or portals to follow up on overdue invoices. 
• Review and analyze accounts receivable aging reports to prioritize collection efforts 
• Identify and resolve billing disputes or discrepan...