Executive Customer Service ( DEL)

Job Title

Customer Service Executive

Function

Regional Business

Reporting to

Manager – Key Accounts 

1. Purpose 

Responsible for the providing best in class customer service to the assigned national and regional key accounts and increasing the revenues from such accounts 

2. Key Responsibilities 

Responsibilities 

Serve as a “Single Point of Contact” in Blue Dart for all queries, issues, grievances etc of the assigned key accounts

Develop and maintain good relations with key decision makers in the client organization and continuously leverage such relationships to get more business for Blue Dart