Vacancy Description
Sales & Service
- Providing superior service to branch customers and cross selling of bank products as applicable
- Required to carry clear sales targets for specific products
- Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement
- Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable
- Assist in calling up customers for service / sales interactions
- Stepping out of the branch to meet customers for service / sales discussions occasionally / as applicable
- Support Bank’s Digital Transformation initiatives
- Accepting assignments as required to maintain adequate staffing levels throughout branch network within the Region.
Operations
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB...
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