Event Reservations Specialist at Accor

Join Accor as an Event Reservations Specialist, focusing on delivering exceptional guest service while optimizing group and individual bookings. This role involves engaging with guests and enhancing reservation efficiency.
As an essential part of the Reservations department, your responsibilities include processing requests, managing group reservations, and ensuring communication with the Sales & Events team. You will lead critical meetings on reservations and contribute to operational success, working closely with colleagues to meet guest demands.
Key Responsibilities:
• Provide proactive and professional guest service daily
• Manage all group and individual reservation processes
• Collaborate closely with the Sales & Events team
• Input and modify group rooming lists efficiently
• Analyze reservation reports and monitor inventory
Requirements:
• Preferred degree in hospitality management
• Minimum 1-year experience in reservations
• Strong knowledge o...