Evening Clinic Services Associate Role

Become a vital part of Hearing Solutions as a Clinic Services Associate in East Gate Mall and Lime Ridge Mall. Support patient journeys and maintain daily clinic operations during evenings and weekends.
This role requires a positive attitude and a can-do mindset, working flexible hours that may vary weekly. You'll assist patients with appointment scheduling, third-party funding, and ensuring organized client records. Your contribution helps create a welcoming atmosphere that enhances the overall patient experience.
Key Responsibilities:
• Make outbound calls to patients for appointment scheduling
• Assist with insurance claims and funding processes
• Organize client records and office tasks
• Maintain a clean and inviting clinic environment
• Provide exceptional service to patients visiting the clinic
Requirements:
• 1+ year in a customer-facing role, preferably healthcare
• Post-secondary education or equivalent experience
• Strong verbal and written c...