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Title: Service Technician (EV / Scooter)

Location: PAN India

Job Type: Full-Time

Industry: Automobile / EV / Mobility

Summary

We are hiring Service Technicians responsible for diagnosing, repairing, and maintaining EV scooters while ensuring excellent customer service and adherence to service centre processes.

Responsibilities

• Diagnose EV scooters and perform required repairs
  
• Capture Voice of Customer (VOC) and update WMS (Getafix)
  
• Communicate repair status to customers
  
• Repair and replace scooter components
  
• Maintain clean and safe service bays
  
• Handle invoicing and payment collection
  
• Follow all service centre SOPs and safety guidelines