EU Quality Process Improvement Lead - Defect Reduction

Amazon in Bellprat seeks a CX Process Improvement Manager to oversee quality performance across regions. The role involves managing quality KPIs, leading impactful EU-wide programs, and collaborating with various stakeholders to improve operational processes.

The ideal candidate will possess a bachelor's degree in a relevant field and have strong experience in program management and analytical tools, including AI and SQL.

This position requires occasional travel and offers an opportunity to lead significant quality improvement initiatives within Amazon's operational network.