Epic Integrations Lead - Healthcare CXA/CCaaS

Talkdesk is seeking a senior specialist to lead CXA and CCaaS implementations for healthcare and life sciences clients. You will design and deploy Epic-based integrations, troubleshoot HL7 and FHIR workflows, and act as a subject matter expert for Epic, Cerner, and Athenahealth.

You will mentor teams and collaborate with Product and Support to drive CXA strategy. The role requires strong communication, English fluency, and 3+ years in Epic integration with healthcare systems, plus 5+ years in