Entry Specialist: Representative Telesales Instant Life (FAIS)

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To support the growth of the company by focusing on customer-centered, quality sales in a telesales environment. Job Description KEY FOCUS AREAS Treat customer fairly and ensure customer satisfaction. Ensure excellent and professional sales of all Instant Life products. Ensuring profitability of self and the company by converting a campaign relevant percentage of all leads to sales. Ensure that productivity targets are met. Achieve required NTU’s rates. ACCOUNTABILITIES Actively contact prospective clients (cold calling, referrals, lead follow ups) Present and explain funeral policy products clearly and ethically Convert leads into complet...